Effective date: 27 October 2026. Please read this policy together with our terms and conditions.
Our commitment
Schools trust us with information about learners, families and staff. We treat that trust as a core product responsibility: we collect only what is needed, use it only for clear purposes, protect it with appropriate safeguards and respect the rights of every person it relates to. This policy is written to align with the Digital Personal Data Protection Act, 2023 (“DPDP Act”), the Information Technology Act, 2000 and the rules made under them.
1. Key terms
- “Schogle”, “we”, “us”, “our” — SCHOGLE TECHNOLOGIES PRIVATE LIMITED (CIN U62011WR2026PTC297320), registered office at Part No- 214, SH9, Chakbaid, Hetyagara, Hetyagora, Simlapal, Bankura - 722151, West Bengal, India.
- “Platform” — the Schogle school ERP web application, mobile applications and related services.
- “Website” — schogle.com and its pages.
- “Institution” — a school or educational organisation that subscribes to the Platform.
- “Authorised user” — a person given Platform access by an Institution, such as an administrator, teacher, staff member, parent, guardian or student.
- “Personal data” — any data about an individual who can be identified by or in relation to that data.
- “Data Fiduciary” and “Data Processor” — have the meanings given in the DPDP Act.
2. Scope and our role
2.1 Data held on the Platform for an Institution
When an Institution uses the Platform, the Institution decides what records it keeps and why. For that data the Institution acts as the Data Fiduciary and Schogle processes it on the Institution’s behalf, under the Institution’s instructions and our agreement with it. Requests about such records — for example a student’s marks or attendance — should first be raised with the Institution; we will support the Institution in responding.
2.2 Data we handle for our own purposes
When you visit the Website, request a demo, email, call or message us, or enter into a business relationship with us, Schogle decides how that data is used and acts as the Data Fiduciary.
3. Personal data we collect
3.1 Authorised users of the Platform
Depending on the modules an Institution enables, the Platform may hold:
- Identity and contact details — name, class or role, admission or employee number, phone number, email and address.
- Academic and administrative records — admissions, attendance, timetables, examinations, observations, certificates, library and transport details.
- Fee and finance records — fee structures, dues, receipts and concessions maintained by the Institution.
- Staff records — designations, departments, allocations and HR details entered by the Institution.
- Account and usage data — login credentials (stored securely, never in plain text), roles and permissions, activity logs and device or browser details.
- Content you submit — messages, notices, uploaded documents and photographs, where the Institution permits.
3.2 Customers, prospects and partners
Name, work email, phone number, school or organisation name, your role, approximate student strength, requirements you describe, consent records, and correspondence with us. For contracted customers we also keep billing, invoicing and contract details.
3.3 Website visitors
Technical data received by our hosting provider, such as IP address, browser type, device, pages requested and time of visit. The Website loads fonts from Google Fonts, which receives similar connection data. Please do not submit student records, health information, identity documents or other sensitive data through Website forms.
4. Why we use personal data
- To provide, configure, maintain and support the Platform for Institutions.
- To respond to enquiries, arrange demonstrations and prepare proposals.
- To send service communications such as login, security, account and support messages.
- To keep the Platform and Website secure, detect misuse and fix faults.
- To improve product quality using aggregated or de-identified information.
- To comply with legal, tax, accounting and regulatory obligations and respond to lawful requests.
We process personal data on the basis of consent, for legitimate uses permitted by the DPDP Act (including performance of an Institution’s instructions), or where required by law. We do not sell personal data and do not use Platform data for advertising.
5. Consent
Where we rely on consent, we ask for it clearly and for a stated purpose. You may withdraw consent at any time by writing to hello@schogle.com; withdrawal does not affect processing already carried out. For data held on the Platform, consent is generally obtained and managed by the Institution, including consent of a parent or lawful guardian for children.
6. Purpose limitation and minimisation
We collect only the data reasonably needed for the purposes above, keep it accurate where we are responsible for it, and do not reuse it for unrelated purposes without a lawful basis.
7. Ownership of Institution data
Institutions own and control the records they place on the Platform. Schogle does not claim ownership of that data and uses it only to deliver and support the services. On request, and subject to the agreement, an Institution can obtain an export of its data.
8. Security
We apply reasonable security practices proportionate to the nature of the data, including encrypted connections (HTTPS), role-based access controls, restricted access for authorised personnel, secured cloud infrastructure, and monitoring for unusual activity. No system is completely secure; users should protect their credentials and tell their Institution or us promptly about any suspected misuse.
9. Personal data breaches
If we become aware of a personal data breach, we will act promptly to contain it, assess its impact and take corrective steps. We will inform affected Institutions, and where required by law the Data Protection Board of India and affected individuals, in the manner and timeframe the law prescribes.
10. Sharing and service providers
We share personal data only as needed:
- With service providers that host our systems, store data or send email and messages on our behalf, under confidentiality and data-protection obligations.
- Within an Institution, according to the roles and permissions that Institution configures.
- With authorities where required by law, court order or to protect rights, safety and security.
- With a successor entity in a merger, acquisition or restructuring, subject to equivalent protections.
11. Retention
Institution data is kept for the duration of the subscription and then deleted or returned as set out in the agreement, except where the law requires longer retention. Enquiry data is kept as long as needed to respond and follow up on your interest, and deleted on request. Backups are overwritten on a rolling schedule.
12. Your rights
Subject to the DPDP Act, you may request access to a summary of your personal data, correction, completion or updating, erasure, withdrawal of consent, nomination of another person to exercise your rights in case of death or incapacity, and redressal of grievances.
- Platform users — please contact your Institution first; we will assist it in responding.
- Website visitors, prospects and customers — email hello@schogle.com. We may need to verify your identity before acting.
13. Children’s data
The Platform may hold data about students under 18 because Institutions require it. Such data is processed only on the Institution’s instructions and with verifiable consent of a parent or lawful guardian obtained by the Institution. We do not carry out tracking, behavioural monitoring or targeted advertising directed at children. The Website itself is intended for school leaders and staff, not children.
14. Transfers outside India
Some service providers may process data on servers located outside India. Any such transfer is made only to countries not restricted by the Government of India and with safeguards appropriate to the data.
15. Cookies
The Website does not use advertising or cross-site tracking cookies. The Platform and Website may use strictly necessary storage to keep you signed in, remember preferences and maintain security.
16. Third-party links
Our pages link to LinkedIn, Facebook, Instagram, X and WhatsApp. Their own privacy policies apply when you use those services.
17. Changes to this policy
We may revise this policy to reflect changes in law or our services. The current version and its effective date will always appear on this page; material changes will be communicated to Institutions.
18. Governing law
This policy is governed by the laws of India.
19. Grievance redressal and contact
For questions, requests or complaints about personal data, contact our Grievance Officer. We aim to acknowledge complaints promptly and resolve them within the time required by law. If you are not satisfied with our response, you may approach the Data Protection Board of India.
Grievance Officer, SCHOGLE TECHNOLOGIES PRIVATE LIMITED
Part No- 214, SH9, Chakbaid, Hetyagara, Hetyagora, Simlapal, Bankura - 722151, West Bengal, India.
Email: hello@schogle.com · Support: support@schogle.com
Phone: +91 80168 37224 / +91 79089 55002